Sara Peters，Fauske＆Associates，LLC
Quality is a term that gets thrown around a lot.Merriam Websterdefinesquality作为“多么好或坏
something is” and quality assurance(QA) as “the activity of checking goods or services to make sure that they are good.”
每个行业都有对他们及其产品的质量或质量保证的意义，以及对消费者的意义。当您考虑其外观，持久，其功能方式等时，它很容易翻译，但是，在这个世界中过程安全管理（PSM）, it can get a bit more difficult to define.
在寻找提供商以帮助您满足您的流程安全测试和咨询需求的提供商时，有一个名副其实的字母汤，包括ISO 17025，ISO -9001，TICKIT，QMS，CFR等。然而，在这一切的症结中，重要的是要了解质量的想法对您正在考虑的公司以及您作为客户真正需要了解的内容意味着什么。
说你正在寻找一个年代tandard combustible dust test, flammability testing, or seismic engineering, it is fairly easy to identify a provider that can deliver the technical requirements of the job. But, it is equally important to make sure that they can meet those requirements while keeping with the requirements of any relevant industry standard and in a manner that ensures that the testing and consulting are delivered by qualified personnel to ensure the reliability of data. Receiving valid data can be critical to your plant safety plan.
Consider whether their accreditation, qualification or standard is applicable and relevant to the testing or consulting and industry they are in and service they are providing. Is the testing related to chemical, industrial or nuclear? ISO alone has over 1000 standards.
一旦确定提供商具有适当的凭据集，它就不再在那里。打开对话，了解他们对质量的看法，以了解这是否是组织优先事项。而且，不要害怕提出关键问题，以帮助您了解他们拥有的质量保证系统以及它们的效果。下面详细介绍了与潜在提供商交谈时要考虑的一些关键点。
- 验证提供商是否具有可靠的跟踪系统，以确保测试项目的适当运输，收据，保护，存储，保留和处置。
- 确保提供商利用良好的实验室实践，并制定适当的程序，以确保设备和工具得到正确，定期和经过认证的校准公司的校准。这对于确保数据完整性很重要。
- 检查提供商是否制定了既定的安全计划，包括用于处理和处置危险或危险化学品的记录程序，适当利用MSDS，对人员在测试或此类物质时佩戴适当的个人保护设备（PPE）的要求以及坚实的紧急计划，以防万一出现问题。
- Ask for information regarding the training and experience of the technicians and managers who will be running and overseeing your tests or experiments. You want to know that they are qualified to operate the equipment they are working with and are capable of properly interpreting the data gleaned from the tests or experiment.
- 确保有一个适当的系统，可以进行无偏见的审查，交叉检查和报告的验证，并在将数据和内容的准确性释放给客户之前，并测试结果。人员是否独立于进行测试的人进行此类评论？
- Verify that there are clearly defined procedures in place to address discrepancies and uncertainties or variables in test data.
- 看看他们是否欢迎客户反馈。
- 最后，询问提供商是否执行了内部审计程序，以确保其QA计划的持续适用性和有效性。
These are just a few points to consider but are all good indicators of a company having a strong quality assurance program.
We understand personally the importance of quality, as these are all things that our company incorporates in our own quality assurance programs. As a provider of process safety consulting and testing services which are ISO- 17025/IEC, ISO-9001 and TickIT certified, we also have a robust and fully developed Quality Assurance program. We have a saying at our company that “Safety is the priority. Quality is the standard.” It is foundation and guiding principal on which our business continues to grow.
最重要的是，选择将质量优先考虑的提供商。您会很高兴您做到了。
有关Fauske＆Associates，LLC质量保证计划以及您的组织如何从流程安全计划中受益的更多信息，请与我们联系。info@fauske.com或630-323-8750或1-877-FAUSKE1。
